Santander and Nvidia Test AI That Cuts Interaction Costs to 0.03 Euros

Banco Santander and Nvidia are testing an AI that reduces interaction costs by 95%.

The AI, developed by Nvidia, uses digital twin technology to simulate customer interactions, allowing the bank to optimize its processes and reduce costs.

The test is part of a larger effort to improve customer experience and reduce operational expenses.

The results of the test are expected to be released in the coming months.